Frequently Asked Questions

What kind of parts are included in the kits?

Each kit includes all the essential parts you need to assemble your own custom watch: a case, dial, hands, movement, and other necessary components. These parts are sourced directly from vetted Chinese suppliers to keep costs low without compromising functionality.

What type of movements do the kits include?

Our kits use high-quality movements sourced from reputable manufacturers. Every movement is tested for functionality and comes with a one-year guarantee. If your movement fails randomly within that time, we’ll replace it at no additional cost.

What service does Dial & Hand provide?

We simplify the DIY watch-building process by sourcing, testing, and packaging all the parts you need. Our beginner-friendly kits include step-by-step tutorials to guide you, and if you encounter any issues, you can mail the kit back to us, and we’ll assemble it for a small fee. We also offer personalized guidance and sourcing for higher-end parts if needed.

Why not go with the other guys?

You absolutely can—if you’re willing to pay more. Other companies offer higher-end parts at premium prices, but at Dial & Hand, we believe in giving you access to affordable, beginner-friendly kits that help you build confidence without overspending. Think of us as the Walmart or Aldi of DIY watch kits: practical, budget-friendly, and straightforward.

Are these watches as high-quality as the big brands?

Our watches are perfect for beginners looking to explore the art of watchmaking without the pressure of high costs. While our parts won’t match luxury brands, they’re functional, customizable, and designed to teach you the ins and outs of watch construction. For higher-end builds, we can source upgraded components on your behalf.

What if I can’t assemble the watch myself?

No worries! If you can’t complete your watch, just send it back to us. For a small fee, we’ll assemble it for you, ensuring you leave the experience with a fully functional timepiece.

Can I customize my kit?

Absolutely! All our kits include various dial and hand options, and you can upgrade your base model with features like a skeleton dial or movement. If you’re looking for something truly unique, let us know, and we’ll help you source custom parts.

Is watch-building difficult?

Not at all! Our kits come with detailed, beginner-friendly tutorials that guide you through each step of the process. With a little patience and curiosity, anyone can build their own watch!